01
Intake
Guided, trauma-informed wizard. CFS and private referrals. Every field explained.
Platform
Fourteen modules. One record.
No bolt-ons. No CSV shuffling between a CRM and a case system and a billing tool. Caremynd is one coherent platform — the same data object travels from intake to aftercare, under one audit trail.
The module matrix
Every piece of a resident's journey, in one place.
02
Care plans
Goal editor with CLS rubric. Voice-of-youth annotations. Monthly review cadence.
03
Incidents
S1–S4 severity. Auto-route to child welfare authority, on-call, supervisor. Province-aware escalation.
04
Billing
Per-diem engine. Program-typed rates. Funder-ready invoices. Statement exports for caseworkers.
05
Messaging
Real-time messaging. Caseworker ↔ staff ↔ youth. Audited threads. No external leakage.
06
Scheduling
Credentials-aware. Sleep vs awake shifts. Overtime gates. Coverage-first matching.
07
Events
Cultural programs, community trips, group sessions. Attendance + spend tracking.
08
Reports
PDF engine. Provincial reporting export. Monthly board packs. Per-tenant branding.
09
Resources
Curated community services directory per region. Warm referrals, not stale URLs.
10
Documents
Vault with retention rules. Signed participation agreements. Versioned, immutable.
11
Maintenance
Home repair requests. Priority-routed. Photos. Vendor handoff. Resident-submitted welcome.
12
Youth portal
PWA. Own plan. Own goals. Own voice. Never deficit framing. 16px min font floor.
13
Intelligence · TRS
Trust-Readiness Score. Four explainable dimensions. Anonymized. Never predictive policing.
14
Audit
Append-only ledger. Cryptographically chained. Triggered on every mutation. Court-ready.
How the work flows
Three journeys, same rigour.
The shape of the work is the shape of the software. Every flow below is enforced by policy, not by good intentions.
Intake → care plan
From referral packet to first month of goals in one linear wizard, not eleven screens.
01
Referral
Agency packet or private intake. Auto-tagged.
02
Consent
Youth + guardian e-sign. Recorded to audit.
03
Profile
Cultural background, meds, contacts.
04
Plan live
Goals drafted. Staff notified. Day 1 ready.
Incident → resolution
Severity drives routing. Each province’s child-welfare escalation chain wired in, not a runbook.
01
Report
Mobile-first. Photos. Witnesses. Timestamped.
02
Triage
Supervisor in 10 min. S3+ auto-call on-call.
03
Notify
Regional child-welfare office for S3/S4. Logged.
04
Close
Root cause. Follow-up task. Plan updated.
Month-end → invoice
Per-diems aggregate live. Programs priced separately. Ready for signature by the 5th.
01
Accrue
Configured rate per program. Tenant-defined overrides.
02
Roll
Cultural programming line items added.
03
Review
Director approves. Exceptions flagged.
04
Send
PDF to funder. Statement to caseworker.
Intelligence · TRS
AI that never sees a name.
The Trust-Readiness Score is four dimensions — engagement, stability, skill-building, and connection — scored against each resident's own baseline. Not a risk score. Not a prediction. An explainable signal about where to point staff attention this week.
- ZDR enabled — zero data retention on every model call.
- Anonymization layer — names, addresses, CFS identifiers stripped before inference.
- Explainable — every TRS delta cites the events that moved it.
- Human last — TRS suggests, staff decide. Never an automated flag to CFS.
Want the deep tour?
See the module you'll use most.
Pick your role — caseworker, director, youth — and we'll show you the three screens you'll live in.